2020 Week 36: The Arena

Creating copy, companies, or cultures, produces imperfect products. I am grateful to have autonomy in the creative environment of a startup, but so much of what I produce is so very flawed. I seek to balance a necessary awareness of my failures with motivation to carry on in spite of them.

Quote I’m Pondering:

It is not the critic who counts, not the man who points out how the strong man stumbled, or where the doer of deeds could have done better. The credit belongs to the man who is actually in the arena; whose face is marred by the dust and sweat and blood; who strives valiantly; who errs and comes short again and again, because there is no effort without error or shortcoming; who knows the great enthusiasms, the great devotions and spends himself in a worthy cause; who at the best, knows in the end the triumph of high achievement, and who, at worst, if he fails, at least fails while daring greatly; so that his place shall never be with those cold and timid souls who know neither victory or defeat.

Citizenship in a Republic (1910) by Theodore Roosevelt
Delivered at the Sorbonne, Paris, April 23, 1910.

The quote celebrates action, commitment to an attempt. It places failure above inaction, where cynically one could argue that to have tried and failed has the same outcome as not having tried at all. It is encouraging, it inspires action and the continuation of action in spite of criticism.

While I have heard “the man in the arena” quoted in several places, I found the preceding passage of the Bull Moose’s speech interesting:

Let the man of learning, the man of lettered leisure, beware of that queer and cheap temptation to pose to himself and to others as a cynic, as the man who has outgrown emotions and beliefs, the man to whom good and evil are as one. The poorest way to face life is to face it with a sneer. There are many men who feel a kind of twisted pride in cynicism; there are many who confine themselves to criticism of the way others do what they themselves dare not even attempt.

Citizenship in a Republic (1910) by Theodore Roosevelt
Delivered at the Sorbonne, Paris, April 23, 1910.
(emphasis mine)

Over the last few years I have been striving to better respect and understand my emotions, and to hold myself true to worthy beliefs. This quote resonated with me as a criticism of my earlier self, with much less respect for emotion and a much more nihilistic view of belief. It is tempting in today’s political media landscape to take on that cynical view. Perhaps, philosophically, all systems of value are equally justifiable. Perhaps emotions can leave one vulnerable to irrationality and pain. One could maybe live a more comfortable life by facing it with a sneer of indifference. I would rather be marred by dust, sweat and blood, and to have dared in service of a worthy cause.

Don’t Shave the Truth

If you want to be known as honest, then not telling lies is not sufficient… don’t even shave the truth.

What does it mean to hold someone accountable? by Jamie Dimon

In a speech on accountability, it is a useful reminder that to be honest takes more than just saying true things, it is considering how a message is received, it is working to ensure that truths are not told so as to imply a lie.

Photos from the Week

2020 Week 35: The Faintest Ink

This week I’m sharing a quote, a tweet, and a library.

Quote I’m Pondering

The faintest ink is more powerful than the strongest memory.

Human memory is fallible, where written notes do not forget. The quote encourages note taking, but implementing that lesson is not trivial. As the exercise of observing a candle can demonstrate, a common occurrence can give rise to tens of distinct observations. Time is finite, and so is the detail in which notes can be taken. I tend to take comprehensive notes inconsistently, which suggests that I attempt an unsustainable level of detail. Ultimately the value of memory or note taking to a situation that has not yet occurred is unknown.

Problems in Science

Science can seem apolitical from the outside, it is often perceived as a rational and collaborative exercise in furthering understanding of the natural world. In reality humans, their endeavours, and the systems they build to achieve them, are all flawed. The incentives of academic research prioritise production of highly cited research papers, creating races to publish ideas first, which ultimately stifles collaboration and sharing. This tweet shares the story of an observation stolen by a visiting professor. The subsequent conversation between scientists in the thread reveals a nasty and paranoid reality of scientific research.

YC Startup Library

A problem I have written about is that the amount of content I can access vastly exceeds my capacity to consume it. The YC Startup Library offers curated resources on startups, and a more efficient way to learn about entrepreneurship than the YouTube suggestion algorithm.

Photo from the Week

Running along Mesopotamia, Oxford

2020 Week 34: Extreme Ownership

This week I shared some thoughts on the book Extreme Ownership.

I’ve been doing some 30 Year Thinking, and after some difficult conversations I condensed one aspect of my personality: I enjoy asking difficult questions. I like to poke and prod at an idea, sometimes callously, in a relentless search for truth. I want to understand why. That energises me, where it might drain others.

Photos from the Week

Extreme Ownership

Reading Notes

Extreme Ownership by Jocko Willink and Leif Babin uses experiences from their military career (primarily during the Iraq War) to describe principles of leadership. I found the book helpful, particularly as it addressed several weaknesses I see in myself. Both in war and business, the contexts used to describe implementing the principles were higher stakes and more challenging than the situations I find myself in, so I feel the solutions offered would also help solve my problems. Since encountering Jocko’s philosophy via his podcast over a year ago, I feel implementing the ideas in Extreme Ownership have helped me to grow and succeed.

The military content, which makes up a majority of the text, at times glorifies war and some readers will find it distasteful. I would suggest simply reading and considering the core principles, which together make up approximately 30 pages of the 320 page book. The 12 chapters each follow a structure of: 1. military anecdote 2. leadership principle 3. application to business. I found these anecdotes illuminating. In the first chapter, where Jocko describes taking ownership of mistakes leading to a death by friendly fire, he writes “I dreaded opening and answering the inevitable e-mail inquiries about what had transpired. I wished I had died out on the battlefield. I felt that I deserved it.” Even within the intense environment of war, something as common as email can cause “dread” because of the courage required to take ownership of mistakes. The example uses the dire consequences of war to motivate me to take ownership of my own mistakes.

The Principle of Extreme Ownership

Everything that happens to you is your responsibility. Do not make excuses. Do not blame others. Inevitably things will go wrong, and you will fail, but taking ownership can lead to learning, growth, and overcoming that failure. Making excuses, and blaming others, prevents growth and leads to more failure.

I find this a useful mindset. I have much more control over my own actions than others. I can choose what I do, but not what others do. If I externalise control to the world or others around me, and blame the world and others, then I am unable to solve my problems. If I focus on what I can do, on what I can control, then I can make progress.

Quotes I Found Helpful

Note: I hope to add more quotes and expand on these quotes later.

Every leader and every team at some point of time will fail and must confront that failure (p. 8)

This is consolation, failure is to be expected rather than feared. Failure does not mean an individual or team cannot ever succeed. Knowing this, it is possible to move past the embarrassment of one’s failure, and focus on how to improve and overcome.

It’s not what you preach, it’s what you tolerate. (p. 54)

Standards are set and maintained through tolerance. While an individual or team can have lofty aspirations, consistent performance requires intolerance of sub-standard behaviour. In short: Hold the line.

Relax, look around, make a call (p. 161)

Mantras like this help the right decision be made in difficult situations. This needs to be balanced with hesitation, which can be more damaging than haste. Relax: take a deep breath, move past the adrenaline and the pounding heart, clear your thoughts. Look around: detach, take in the bigger picture, understand the context of the situation, what is actually happening here. Make a call: once the situation is understood and a pause can be taken, only then make a decision.

2020 Week 32: Ownership and Plots

I’m thankful that my physical and mental health are good. Time spent around writing leads me to explore interesting ideas, but the actual output (this post) is relatively unsatisfying. Maintaining the habit of posting weekly feels important though, so as usual, some partially refined ideas:

Taking Ownership

I was reminded to take ownership of certain projects this week. It is advice I am primed to hear, but even having accepted it, the actions needed are not trivial. It requires overcoming ego, as Jocko describes in an early chapter of Extreme Ownership. The idea, also presented in the quote below, implies a certain arrogance, but I feel it can be accomplished with humility.

There is only one means of salvation, then take yourself and make yourself responsible for all men’s sins, that is the truth, you know, friends, for as soon as you sincerely make yourself responsible for everything and for all men, you will see at once that it is really so, and that you are to blame for every one and for all things.”

The Brothers Karamazov by Fyodor Dostoyevsky

On the topic of ego; this heartwarming 51 second video from Clay Tall Stories also points out how ego can be dangerous. I hope that content like this can defeat the stigma of talking about mental health that exists in so many parts of the world.

Thoughts Better Expressed as Charts

A joy of studying and thinking mathematically is that functions (easily visualised as plots or charts) express relationships. By identifying functions that approximate (model) real world experiences, an optimal outcome can be predicted. I describe two examples that came up this week.

Discontinuity: Sudden Drop Offs

One of the most familiar relationships is the straight line, linearity. If we travel at a fixed speed (e.g. our walking speed) going twice as far takes twice as long, and three times as far takes us three times as long. If we are moving bricks, the more time we spend moving them the more bricks we shift. Sometimes though, there is a discontinuity, a sudden change in output.

Examples (Be wary of the discontinuities in life):
1. If we consider the example of moving bricks, the more bricks we carry per trip, the faster we move them, until the load becomes too heavy to move and we are stuck.
2. I can read so many articles per day, but after a certain point I no longer am able to remember what I am reading.
3. I can physically train so many hours, but after a certain point over-training leads to injury and I would have been better not doing any at all.

Linear Expectations Meet Logarithmic Reality

Because linearity is common and familiar, it can become an expectation, but in fact often each additional amount of effort or cost spent may offer less and less. Notably in the plot above, if linearity is the expectation, and the actual relationship is logarithmic, the difference (expectation – reality = disappointment) increases approximately linearly.

Example:
The first book I read on a topic gives me a lot of information, but each additional book has more and more overlap with content I have already consumed. This means that even though the trend is to know an area of knowledge better, I learn less and less with each subsequent hour spent reading. If I expect to continue learning as rapidly as in those initial hours, days, or months as in the subsequent ones, I will be disappointed.

Predictions on Remote Working in 2001 from 1976

I am trying to better apply hypothesis testing to my own life, so it is amusing to see the predictions made 44 years ago around remote work and computing knowing how there has been a rapid acceleration in 2020 due to the pandemic.

Photos from the Week:

2020 Week 28: Challenge

This week has been challenging, but that is a good thing. I am still overwhelmed, and still happily so. While I struggle and fail at some of my tasks at ONI, in others I am bringing the company closer to achieving its mission. I am reconnecting with friends and family, and helping them where I can, while they help me see my flaws and weaknesses. In physical fitness, I miss the mark in many sessions, but the overall trend is improvement. My discipline is too weak too often, but it is getting stronger.

Does success come at the cost of happiness?

Some incomplete thoughts I would still like to share, with two motivations. 1. By sharing the fears I am uncomfortable with, I become more comfortable and less afraid. Those insecurities become less powerful. 2. I hope that others who suffer the same fears might find my example useful.

A couple years ago I caught up with a friend here in Oxford, who I had worked with in Australia. He asked me about a theory I shared when we worked together in 2014: To succeed you need to be unhappy. I had suggested that contentedness leads to complacency, if you are happy there would be little motivation to work hard. I believed that to truly excel one had to be pushed by some sufficiently powerful force to suffer and sacrifice in pursuit of excellence. The pressure driving me in 2014 was an unpleasant insecurity, and I extrapolated that others’ driving forces would be emotionally negative. Working for several days with little to no sleep hurts. Studying personal failures in detail is unpleasant, but necessary to overcome them. Satisfaction would mean that what was achieved was sufficient, and therefore prevent further progress. To be great, one needed to feel deeply unhappy. At that time I felt that “being clever” something I thought I understood then but now struggle to define, was all important, and I was driven by insecurities around my own intelligence to demonstrate just how clever I was. Taking too many university courses at once, obsessing over intellectually competitive extra-curriculars, and plotting my path towards the meccas of academia.

Nearly 6 years have passed since I espoused those ideas. Only in the past year have I really felt those insecurities melt away. It hurts much less to think about the various failures of the past, in part because the passing of time makes them seem less significant, but much more because the things I value have shifted. I care less about some abstract conception of intelligence, and much more about my actions and processes. Rather than attempting to placate my ego by proving to myself and others that I am clever, I am more detached from how my abilities are seen and more focused on working towards a “good”.

As I stand here, a little excited that this will be my 101st post, I feel happy and content, but also anxious and driven. Life is more pleasurable when time is taken to appreciate the moments of happiness and peace, however or whenever they occur. More than this simple hedonism, these positive emotions help relieve the burden of the pain that comes from growing and struggling to make our world better. I am often distracted, and I view distraction as hesitation or aversion from facing pain. Writing is hard when there is a gap between the initial and desired output; I must face the weakness of my ideas and words. Too much pain is paralysing, but to avoid pain totally gives in to the easy path of complacency.

In short, I still feel that to excel, to grow, to build, requires suffering. That suffering need not be constant, and the desire to suffer can be driven by happiness, and by love, and these positive drivers make the burden of growth all the easier to bear.

Photos from the Week

2020 Week 25: Happily Overwhelmed

How am I doing this week? Overwhelmed, but happy. This is a good place to be, the stimulation is driving growth, but lower priority projects (like blogging) suffer. A few thoughts:

Studying Diagrams

This visualisation tool exploring the relationship between academic papers helps leverage our brains’ adaptations for visual pattern recognition to gain insight into unfamiliar fields of study.

Mindset Adopting

Angela Duckworth’s recent post highlights mastery behaviours and their association to the growth mindset.

Awareness Practising

Sometime I only notice a decision after I’ve made it. This is good if the automatic decision is beneficial (exercising first thing in the morning) but bad if the decision is harmful (procrastination). I am returning to practising mindfulness to gain more awareness of these choices.

Photo from the week

Wild strawberries in the garden.

2020 Week 24: New Normal

Tomorrow face coverings will become mandatory on public transport in England. The world is emerging from the shutdown caused by a pandemic. Harvard experimental scientists are returning to their labs. I feel remarkably unaffected: I commute by bicycle, my work continued through the pandemic, my hobbies occur at home or in nature. I have seen those around me grow more eager to return to normal, but for many that may never happen.

Hesitate less – the lesson I’m trying to implement now

I have not slept. Between the acting of a dreadful thing and the first motion, all the interim is like a phantasma or a hideous dream. The genius and the mortal instruments are then in council, and the state of man, like to a little kingdom, suffers then the nature of an insurrection.” (Julius Caesar 2.1.63-71)

I am noting when I hesitate, and attempting to hesitate less. Some decisions are better made after investing time to carefully consider the choice, particularly decisions where the costs are high, but many tasks are made more daunting by postponing them. Fear and doubt build, and the cost to act increases. To get more done, I ought to act with more urgency.

Some things to share:

Books and Blogs
How to choose what to read, or listen to, or discuss? What ideas ought I visit (and subsequently consider, and sometimes write about). It is impossible to read everything. Roughly as many books fit in a shipping container as there are days in 100 years, and content comes in many forms beyond text. In this time of ubiquitous technology and physically distanced communication, each interaction begins with a choice of what content to consume, who to connect with. In a moment I could reach out to someone new, or call a close friend, or read the words of an author long dead and buried. Dwelling too much on that choice might lead to choosing nothing at all (see hesitation above), but making the right choice seems so important.

Too often I choose randomly. Occasionally I come across an abandoned blog, such as “Where’s my backpack?” and I want to study it, fearing the hosting will expire and the content will be lost (though archives of the web exist). On one rare instance I came across a blog and found myself. Part of why I write this blog is to refine and condense my thoughts, but as I approach my 100th post it becomes difficult to recall which topics I have already visited and what I have said about them. Simply to read my own words (of varying quality) now takes significant time. If in this moment your choice was reading my words, thank you, and please share your thoughts with me (my email).

Coffee as a hobby
Manual espresso coffee making process: I don’t use a PID (proportional-integral-derivative) controller, but otherwise my process is pretty similar.

Photos from the Week:

2020 Week 22: Strava and Going to Space

You miss 100% of the shots you don’t take” – wisdom attributed to hockey player Wayne Gretzky.

Starting a company and succeeding is a difficult shot to make, but success first requires an attempt. Starting a company that sends people into space, or to another planet, is a shot so difficult as to seem impossible. Yet, as I write this, the draft sits alongside a live stream of US astronauts Doug Hurley and Bob Behnken flying the Dragon spacecraft from SpaceX and NASA’s Commercial Crew Program. Working at a start-up, and having read Ashlee Vance’s biography of Musk, the feat of carrying two people into space is made far more impressive by knowing how close to failure SpaceX has come. I was especially happy to see the first stage land safely on the drone ship; SpaceX’s compilation of failures has consoled me at the lab when work was not going to plan. In this time of global pandemic, there is something captivating and hopeful about developments in space technology. For more blog content from two people who are actually involved in space, I’d suggest checking out Christine and Casey

Strava: Thoughts on Start-ups, Running, Micro-blogging, and Numbers

I use Strava as a training log, social-media, and micro-blog platform.

Strava
Strava is many things. To me, it is first my logbook for exercise and training. It is also a social media channel. I can see the training logs of my friends, colleagues, and a few athletes who inspire me. We share photos, and sometimes brief notes, from sessions. As I train for the Edinburgh marathon, Strava is where I micro-blog about running.

Strava is also a company, and for 180 people in the US and UK, it is where they go to work. Strava is a late stage start-up, and as they recently announced, Strava is currently not profitable. That announcement, alongside changes to features free and paid users have access too, is covered in depth by DCRainmaker, perhaps the definitive fitness-tech blogger.

Startups, expectations, and the internet
People expect stuff online to be free, especially if it was free in the past. Tweets at Strava about the changes show a user base upset by a company moving free features behind a paywall, despite providing most of their service (tracking exercise) for free. Google and Facebook, with users in the billions, use advertising to keep their services free for users, but this creates a gap between the desires of the consumers and the paying customers of the platform. That gap can have significant harms, such as political polarisation and the subsequent shift by major parties to policy extremes (suggested reading: Facebook did an internal study on this and decided not to act on it).

Rather than appeal to advertisers or users to pay, many startups simply subsidise their services with investors’ money in order to grow their total number of users. Uber and Lyft lose money on rides in the hope of gaining a profitable monopoly. When delivery services subsidise the cost of food, it creates interesting arbitrage opportunities.

Returning to “Going to Space” Paypal (alongside fin-tech start ups today established financial firms alike) literally pays users to sign up for a free service, and that strategy led Elon Musk from sleeping in his office with one computer to controlling multi-billion-dollar aerospace and automotive companies (and still sleeping in his office).

Finishing time distribution of marathon races from marastats.com

Numbers
Things we can quantify are motivating. People think a lot about their weight, because it is a number that is perceived as a proxy for health or attractiveness. Marathon finishing times tend to cluster at just under “round number” finishing times as people push to get in below their goal time. Today I planned my run to achieve 2000 m of climbing in May, and would have been upset (or probably gone for an extra run) if I had come in to see only 1998 m. Financial numbers (personal savings, or the valuation of a home, or personal income, or the value of a company) are often felt as proxies for success, or safety.

I’ve recently noticed that if I keep my step count visible on my watch, I am actually motivated to take extra walks, despite regularly exercising beyond the need to walk further in a day. The lesson to me is to be careful about which numbers I make more visible, and therefore tend to optimise for. It’s not just counting the shots you take and the shots you make, it’s also choosing carefully which game to play.

Photos from the Week: Shotover Mornings

2020 Week 20: Professional Interactions

It has been a week filled with conversations. I spend a lot of time in my new role talking to people, some of whom I have worked with for years now and others who I am meeting for the first time. I have relished the opportunity to learn so much from so many, and I hope I am able to offer some insight in return.

Don’t lie to your dentist

People lie about flossing to the dentists providing them a service, and that bug of human behaviour is important to understand generally, and overcome personally. Rational adults, when asked by their own health care professionals about their behaviour, will provide inaccurate information. That information is intended to guide a decision that will affect the patient, so the incentive is for the patient to provide accurate information to receive the best possible care. Yet the desire to provide the answer they feel is “correct” overcomes their own interests. I would imagine similarly people tend to underestimate their drinking and smoking, and overestimate their exercise habits, when visiting their doctors.

Deception is a complex topic. All acting is based on the ability to assume an identity that is not ones own. The Economist lauds the benefits of teaching your children how to bluff. But deception, particularly financial or sexual, can destroy relationships. In this specific instance though, the harm of the dishonesty accrues directly to the person being dishonest, and yet the self-harm occurs. My guess would be that the combination of guilt, the desire to please, and a misunderstanding of the underlying reason for the question, combine to create a sense that providing the “socially acceptable” answer is more important than the truth. The frequency of instances of such behaviour suggests that those motivating factors are common.

Office Emotions

In the (thankfully distant) past, I have suppressed negative emotions in an attempt to overcome them, and while there were some short term benefits, the overall effect was detrimental as the deeper causal issues were ignored. Generally places of work expect employees to “act professional”, i.e. without consideration or expression of individual emotion. This is flawed on several counts, it is difficult to do, it constrains identities, and it diminishes the ability to build trust between colleagues that can be so vital for well functioning teams. There is of course a dichotomy, too much unconstrained emotion can lead to disruption of a team’s work, and places difficult burdens on others. Something I’ve been thinking a lot about lately is where the optimal position is on this, an environment that has positive relationships and provides emotional support, without spreading the (inevitable) negative experiences of an individual throughout the organisation.

Photo from the Week

Cows crossing Port Meadow